Privacy Policy
Effective 4/23/2026
Your privacy matters to us. This Privacy Policy explains how SALTY CAPITAL LLC (d.b.a LiveringHouse Garden Center; Brandon Sod) ("we," "our," or "us") collects, uses, and protects information when you visit liveringhousegardencenter.com (the "Site"), our marketing platforms, and communication systems (including SMS and email). By using our Site, you agree to the practices described in this policy.
By using our services, you consent to the practices described in this Privacy Policy.
Who We Are
SALTY CAPITAL LLC (d.b.a. LiveringHouse Garden Center and Brandon Sod).
Liveringhouse Garden Center and Brandon Sod is a Florida-based garden center offering a wide selection of palm trees, tropical plants, fresh sod, and professional landscaping services. We are committed to helping our customers create beautiful outdoor spaces — and to handling your personal information responsibly.
Information We Collect
LiveringHouse Garden Center and Brandon Sod collects two types of information from you depending on how you interact with either our web pages or social media platforms, or whether you consult with us personally at principal locations (see "Contact" page). We collect information to provide and improve our services, which may include:
Information you provide directly:
•Personal Contact Details: Name, email address, phone number, and billing/shipping address when placing an order or contacting us
•Service-related information: lawn care needs, landscape project details, and service preferences.
•Billing and payment details collected via Lightspeed (ecwid) Payments (credit/debit card, digital wallets).
•Messages submitted through contact or inquiry forms
•Appointment or consultation data via Calendly or GoHighLevel forms.
•Communication preferences and message interaction data.
Information collected automatically:
•Pages you visit and the order in which you visit them
•Products you view, add to your cart, or purchase
•Items left in your shopping cart without completing checkout
•Buttons and links you click
•Browser type, device type, operating system, and screen resolution
•IP address and approximate geographic location
•Referring website or search terms that brought you to our Site
•Time spent on individual pages and any errors encountered
How We Collect Information
We collect information through:
We collect information through:
• Online forms, quotes, and bookings on our website.
• SMS text messages, emails, or phone conversations initiated by you or our team.
• Cookies, tracking pixels, and similar technologies on our website.
• Lead capture and appointment scheduling tools such as GoHighLevel and Calendly.
• Payment processors (Lightspeed Payments) when purchases or deposits are made.
How We Use Your Information
We do not sell your personal information to third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We use collected information to:
•Process and fulfill your orders for plants, sod, and other products
•Send order confirmations, shipping updates, and customer service communications
•Improve the design, navigation, and content of our website
•Identify and fix broken pages, slow load times, and checkout errors
•Understand purchasing trends and manage our product inventory
•Send relevant promotional communications (where you have opted in)
•Comply with legal obligations and protect our legal rights
What we track and why:
| WHAT WE TRACK | WHY WE TRACK IT |
|---|---|
| Products viewed and purchased | To understand which products are most popular and improve our inventory |
| Abandoned shopping carts | To identify friction in the checkout process and send helpful reminders |
| Page errors and broken links | To quickly identify and fix technical issues that affect your experience |
| Traffic sources | To understand how customers find us and allocate our marketing budget wisely |
| Session duration and click paths | To improve site navigation and content layout |
How We Use Information
We use collected information to:
Process service requests, appointments, and payments.
Provide personalized lawn care, nursery, and landscaping services.
Communicate with you about quotes, updates, and promotions (where consented).
Improve our website, customer experience, and marketing campaigns.
Maintain internal records and business analytics.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS & Communications
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
When you opt in to receive text messages from LiveringHouse Garden Center, you consent to receive messages such as service updates, appointment confirmations, special offers, and customer notifications. Message frequency may vary. Standard message and data rates may apply.
To opt out: reply STOP at any time.
For assistance: reply HELP
or contact us at
Consent to receive SMS messages is not a condition of purchase.
Data Sharing Policy
We value your trust and safeguard your personal data accordingly:
• We do not sell, rent, or share your personal or mobile information with third parties for marketing or promotional purposes.
• Sharing is limited to service providers or subcontractors (such as customer support, data hosting, and communication service providers) who perform work on our behalf under confidentiality obligations.
• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• All text messaging originator opt-in data and consent will not be shared with any third parties.
Information sharing to subcontractors in support services (e.g., customer service or platform hosting) is permitted. All other use case categories exclude text messaging originator opt-in data and consent.
Cookies & Tracking Technologies
We have developed an individual approach to each customer depending on their choices and needs. We offer the best value for money with regards to availability, delivery time, fitness for purpose, payment terms, quality, and service.
Cookies help us understand how visitors use our website and allow us to provide a more personalized shopping and browsing experience. We believe that customer communication is an essential part of any good service. Today we have a wide range of different services considering all feedback from our customers.
Our website uses cookies, Google Analytics, and the Meta Pixel to enhance user experience, analyze activity, and deliver relevant ads.
The cookies we use include, but are not limited, to the following:
Google Analytics & Google Ads Cookies
We use Google Analytics and related Google technologies to measure traffic and usage patterns and to help us understand which content and services are most useful to visitors. Google may set the following cookies on your device:
_ga, _ga_*
— Google Analytics identifiers used to distinguish unique visitors
_gid
— Stores and updates a unique value for each page visited (expires after 24 hours)
_gac_*
— Contains campaign-related information used by Google Ads
_gcl_*
— Google Click ID cookies for conversion tracking
You can learn more about how Google uses data from cookies and how to control this use by visiting Google’s “How Google uses information from sites or apps that use our services” and Google’s Ads Settings page.
You may also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
Meta (Facebook) Pixel Cookies:
We use the Meta (Facebook) Pixel to measure the effectiveness of our ads, to build audiences for future advertising, and to deliver more relevant ads to people who have visited our website. When the Meta Pixel is active, Meta may set cookies on our site or read existing cookies in your browser, including (depending on your configuration and Meta’s current implementation):
_fbp – Used to store and track visits across websites and to deliver advertising, including retargeting, to users who have visited our site.
_fbc – Set when a user arrives at our website from a Meta ad by following a link with a click identifier; used to associate website events with specific ad campaigns for measurement and attribution.
Other Meta cookies (such as those related to security and site integrity) may also be used by Meta to help provide, protect, and improve Meta products and advertising services.
These cookies help us understand how users interact with our ads and website so we can improve our marketing and services. Meta may also use this information in accordance with its own data and cookie policies. You can review your ad preferences and cookie choices directly in your Meta account settings.
Managing Cookies
You can manage or disable cookies through your browser settings, including blocking or deleting cookies, or setting your browser to alert you when cookies are being placed. If you disable certain cookies, some features of our website may not function properly. Where required by law, we will request your consent before setting non-essential cookies (such as advertising and analytics cookies), and we will honor your cookie preferences to the extent technically feasible.
Google Tag Manager and Analytics
Our Site uses Google Tag Manager (GTM), a tag management system provided by Google LLC. GTM allows us to deploy and manage tracking scripts from a single interface without modifying our site's source code directly.
Through Google Tag Manager, we may activate the following types of tags:
•Google Analytics 4 (GA4) – measures traffic, user behavior, and site performance
•Google Ads Conversion Tracking – records when a visit results in a purchase or inquiry
•Remarketing tags – allows us to show relevant ads to past visitors on other platforms
Sharing Of Information
We may share information with:
Service providers
— third parties who assist with payment processing, order fulfillment, email delivery, or website hosting, bound by confidentiality obligations
Google LLC
— as described in Section 3, for analytics and advertising purposes
Legal authorities
— when required by law, court order, or to protect the rights and safety of our customers and business
Data Retention
We retain your information only as long as needed to provide requested services, fulfill legal obligations, accounting requirements, or maintain records for legitimate business purposes. When data is no longer needed, it is securely deleted or anonymized.
Google Analytics data is retained for 14 months by default, after which it is automatically deleted. You may request deletion of your personal data at any time by contacting us.
Third-Party Services
We rely on trusted third-party vendors for various aspects of our operations:
• GoHighLevel (primary CRM, marketing automation, appointment management, and communication platform)
• Lightspeed Retail / Lightspeed Payments (sales and payment processing)
• Calendly (appointment scheduling)
• Meta Business Suite and Google Ads (digital advertising and analytics)
• Zoom and Microsoft Teams (virtual consultations)
• Zapier (workflow integrations)
These services act as processors that assist in providing our business operations. They do not have permission to use your data for their own marketing purposes.
Your Privacy Rights & Choices
Florida residents may have additional rights under applicable state law. To exercise any of these rights, please contact us using the information below.
Depending on your location, you may have the right to or request a copy:
Access
the personal information we hold about you
Correct
inaccurate or incomplete information.
Delete
your personal data ("right to be forgotten")
Opt out
of marketing emails or withdraw consent at any time using the unsubscribe link in our emails
Opt out
of analytics tracking via the Google opt-out tools linked above
To exercise your rights, please contact us at matt@outdoors-lhgc-bsod.com.
Opt-Out Instructions
You may opt out of:
Text messages:
reply STOP
to any message.
Emails:
click “Unsubscribe” at the bottom of emails or contact us directly.
Targeted ads:
adjust cookie preferences or settings in your browser or social media platforms.
Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our Site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please reach out to us.
Monday thru Saturday 10:30 AM – 4:30 PM